A Wedding Wish.com HELP DESK

Is ordering online safe?
How do I place an order?
What do I need to know about shipping?
How long does it take to receive my order?
What is your Return Policy?
What credit cards do you accept?
How can I contact A Wedding Wish.com?

Is ordering online safe?

We utilize PayPal for processing our credit card transactions.

The security of your information, transactions, and money is top priority at PayPal.

PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.

Once your information reaches PayPal, it resides on a server that is heavily guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the Internet,  so your private information is available only to authorized computers.

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How do I place an order?

Ordering from A Wedding Wish.com is fast, safe, and convenient.

1) Select which print and framing options you would like to purchase.

3) Customize Your Print

4) Complete the Shipping Information

5) Finish the order by supplying your vital information along with your credit card information for processing. We accept all 4 major credit cards.

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What do I need to know about shipping?

All prints are securely packaged and shipped via Federal Express. Standard order time is 7-10 weekdays from the time you place your order. All international packages are shipped via Federal Express. We will overnight/express orders upon request for an additional charge. Domestic destinations includes the Continental U.S., Alaska, Hawaii, Puerto Rico, APO/FPO, and U.S. possessions. We must have a contact name and phone number for shipping and cannot ship to a PO Box destination.

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How long does it take to receive my order?

All orders should be received within 7-10 weekdays (Mon-Fri) from the date of purchase. If a quicker tunaround is needed order rush charges and express shipping is available (next day and 2 day)

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What is your return policy?

We grant returns of "A Wedding Wish" in the event that an error is made in the production of your print which is a discrepancy from your Order-Customization Confirmation.

For more details, go to our Return Policy

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What credit cards do you accept?

We accept Master Card, VISA, Discover and American Express.

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How can I contact A Wedding Wish.com?

You can contact A Wedding Wish.com, Inc. by any of the following 4 methods:

E-Mail: questions@aweddingwish.com

The Web: Contact Us Page

Postal Mail: A Wedding Wish.com 13334 Marrywood Dr., Alpharetta, GA, 30004, USA

Telephone: Tel: 1-888-302-9474 Fax: 1-425-699-4697

FOR MORE INFORMATION, PLEASE REFER TO OUR TERMS AND CONDITIONS

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